Operational

What steps have you taken to mitigate the impact of US tariffs on pricing and supply chain operations? If bidding on multiple regions (EU and US), please provide a response for both regions.

CCL recommends that clients qualify a minimum of two raw materials for printed components at all times and maintains these on the spec. In addition, maintain multiple in country CCL manufacturing sites on their ASL, which provides excellent business continuity.

Can you provide a breakdown of how the recent US administration's tariffs are impacting your supply chain and lead times? If bidding on multiple regions (EU and US), please provide a response for both regions.

There are currently no impacts to our supply chain and lead times in either the US or EU. ----- 5/13/25

Can you provide a breakdown of how the recent US administration's tariffs are impacting your cost of goods? If bidding on multiple regions (EU and US), please provide a response for both regions.

CCL continues to monitor geopolitical events. As in any global enterprise, the arrival of tariffs could have direct impact on the cost of operations, although substantially most of our business is "local to local" on both the supply and demand sides.

Please describe Key Performance Indicators that will be utilized to track service levels for customers (i.e., product defect rate, fill-rate commitment, lead time, innovation, issue resolution time, implementation time, etc.). How regularly are metrics tracked? How will these metrics be reported to customer

We internally track: On time delivery, OTIF, DPM, $Credits, %credit/ sales, number of audits, complaint ratio. A scorecard can be specifically developed with our customer. These metrics are shared on a monthly basis.